Expo: hand off orders and recall tickets

Run the pass: see every station, hand off finished orders and bring one back.

About 3 minutes to read

The DineStack expo screen: two tickets ready with a Hand Off button and one still preparing with one item remaining.
The Main Expo: ready to hand off, or still cooking.

The Expo sees whole orders: every item with the station making it, and a chip per station such as “✓ Grill 2/2” or “○ Fry 0/1”.

Hand off an order

  1. When every item shows a check, the button becomes HAND OFF.
  2. Tap it as the order goes to the guest or the driver. The ticket leaves the board and the order is complete.
  3. With no connection the ticket shows “Handing off… (offline)” and finishes on its own once the tablet reconnects.

An order that has not been paid yet cannot be handed off — take payment at the register first.

Recall a ticket

Handed off the wrong order? Tap Recall to see the last ten hand-offs and tap one to put it back on the board. The order stays handed off; when it is put right, tap HAND OFF AGAIN.

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