Sales, reports and refunds

Orders

Orders lists every order by state — Active, Ready, Completed, Cancelled — with search by reference or item. Open one to see its items, its timeline, its stored receipt and any refunds.

Refund a payment

1. Open Money → Refunds (owners and managers).
2. Find the order by its number and choose Refund a payment….
3. Choose the payment and the amount, give a reason, and confirm it is you.
4. A cash refund waits until a register pays it out from the drawer; the guest’s refund receipt is issued then.

Reports and downloads

• Reports — sales by day for any date range: sales, tax, orders, refunds and money collected.
• Z-report — each closed day, printable and as CSV.
• Payroll export — hours and tips as CSV for your payroll provider. DineStack does not calculate payroll tax.
• Inventory → Reports — stock value, cost of goods and waste, as CSV.

Need everything DineStack holds about your restaurant? The account owner can request a full export by email to info@dinestack.app.